-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- here is a problem with the supply system. Try replacing the ...

Create an account on the HP Community to personalize your profile and ask a question
05-28-2025 01:11 AM
After keep changing the cartridge there is a messgae "There is a problem with the supply system. Try replacing the affected cartridge with a different, non-empty, cartridge. If message reappears again, record the message and contact support".
How can be solved?
05-28-2025 01:30 AM
Hi @Vijaylucas
If you have an Officejet 7000 or 8000 printer sometimes the printhead is clogged with ink
and you need to clean that part to recover printer functionality.
Please check steps to clean printhead from the next video:
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.