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‎09-07-2023 07:17 AM

HP Recommended
Product: M452dw

There are 5 horizontal streaks about an inch long on the right side of my paper. I have a Color LaserJet Pro M452dw.PXL_20230907_131518204.jpg

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2 REPLIES 2

‎09-10-2023 06:47 AM

HP Recommended

Hi @NAN1111,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎09-10-2023 07:49 PM

HP Recommended

Based on the history of this printer design, I would bet that your fuser has delaminated and will require repair or replacement. 

Best way to know for sure is to measure the distance between defects and the chart below will tell you what part is causing the issue.

Repairatrooper_0-1694396944179.png

Repairatrooper_1-1694396970179.png

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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