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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended

i need to know how to ask for envelopes for returning ink cartridges to H

1 REPLY 1
HP Recommended

Hi @marioduarte,

 

Welcome to the HP Support Community

 

I understand you need help returning your instant ink cartridges. Not to worry I will help you to get a resolution to resolve the issue.

 

Postage-paid cartridge recycling envelopes are included with most HP Instant Ink shipments*. To maximize environmental benefits, wait until you have three to eight empty cartridges, fill the envelope, and then send them back together.

 

If you do not have a postage-paid recycling envelope, either wait for the next ink shipment or order an extra envelope from your Instant Ink account page.

 

Follow local regulations to dispose of cartridges responsibly.

   NOTE:

If you have standard, non-HP Instant Ink cartridges you want to recycle, go to Product return and recycling (in English).

Sign in to hpinstantink.com/signin.

Your HP Instant Ink account page opens.

On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.

Clicking Order a cartridge recycling envelope in the Help Center

Review your order, and then click Submit.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.