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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 2622 All-in-One Printer

How can I clean my printer heads?

1 REPLY 1
HP Recommended

@Muskie52 

 

Welcome to the HP support community.

 

I understand that you want to clean the printhead, I am glad to assist you.

Run the automated printhead or ink cartridge cleaning tool

  • Clean the printhead and cartridges to resolve print quality issues including incorrect colors, streaks, and faded prints.
  • Load plain white paper in the tray.
  • Open the HP Smart app, and then click the picture of your printer to open the settings and management tools.
  • In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Clean Printhead to start the cleaning tool.
  • Review the Print Quality Diagnostic page that prints for defects and any instructions to resolve the issue. Run up to two more cleaning cycles, if necessary.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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