how do I stiop the pop up window that keeps asking me to order ink

[bobo09]

Stop ink pop ups to order

[Nal_NR]

Hi @bobo09,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how annoying it can be to deal with repeated pop-ups about ordering ink. Let’s stop those notifications so you can focus on using your printer without interruptions.

To Stop Ink Pop-Ups:

Disable HP Instant Ink Notifications (if enrolled):

• Open the HP Smart app on your computer or mobile device.
• Log in to your HP account if prompted.
• Navigate to Settings > Notifications.
• Turn off notifications related to ink replenishment or Instant Ink.

Check Printer Software Settings:

• Open the HP Printer Assistant on your computer.
• Go to Tools or Preferences, then find the Supplies or Alerts section.
• Disable any settings related to supply ordering or low ink warnings.

Turn Off Alerts in the Printer’s Embedded Web Server (EWS):

• Find your printer’s IP address by printing a network configuration page.
• Enter the IP address in a web browser to access the printer’s EWS.
• Go to the Settings or Alerts tab and disable supply notifications.

Unsubscribe from HP Email Alerts:

• If you receive email notifications, log into your HP account on the HP website.
• Navigate to the Communication Preferences section and opt out of promotional or supply-related emails.

Block Notifications on Windows (Optional):

• Go to Settings > System > Notifications & Actions.
• Find the HP-related app or software in the list and toggle off notifications.

These steps should prevent ink-order pop-ups from appearing.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.