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How to override system when using refilled ink cartridges' when printer says, " empty cartridge " ?

Ink is  full but print won't print because I refilled the cartridge . 

 The first few times I refilled them I had to unplug & replug  both the ink and the wall plug to make it print .

 That doesn't work anymore !

 

Thanks for any help

1CFU

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@

1CFU

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

@

1CFU

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

HP Recommended

Worked just fine
Thank you very much!

 

1CFU

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