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macOS 10.15 Catalina

 I purchased an ink cartridge from Walmart. , and upon reaching home and trying to fit it into. my. printer, it fails to work. I decide to return it and Walmart informs me that, they cannot. accept opened ink cartridge and that I have to reach out to you guys. for my refund. How do i proceed?

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Hi @Royalty92,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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