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‎04-29-2024 10:31 PM - last edited on ‎05-14-2024 07:55 AM by Retired

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

my HP OfficeJet pro 8620 shows cartridge error when i replaced the depleted cartridges with a 3rd party cartridge. i changed the cyan hp cartridge to a 3rd party cartridge a week ago and it didnt show the error message until i had to change the yellow and magenta cartridges so i put in the same brand of the cyan 3rd party cartridge now it says the cartridge error but only for the magenta and the yellow cartridges not for the cyan. is there anyway to bypass the error message or make the printer accept the 3rd party cartridges?

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