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‎08-22-2023 08:03 PM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am refilling my ink cartridges but can't reset ink levels. Is there a way to manually reset the ink levels?

Category:
1 REPLY 1

‎08-25-2023 11:57 AM

HP Recommended

Hi @mistatyaman 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartrideg issues.

Press the "On" button on your printer to turn it on, wait 20 seconds, then turn it off. Allow the printer to completely turn off. Repeat this step five times so that the HP cartridge identification information will be erased from the printer's memory.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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