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‎01-02-2024 04:00 PM - last edited on ‎01-02-2024 04:27 PM by Retired

HP Recommended

The printer ink cartridge retaining clip for the black cartridge snapped off while changing the ink cartridge.  Is this part replacable? How can I order it? 

 

My printer is HP OfficeJet 5255 All-in-One Printer

 

Out of Warranty: Ended on Oct 4, 2021

 

Serial Number

[personal info removed]

Category:
1 person had the same question
1 REPLY 1

‎01-07-2024 02:21 AM

HP Recommended

Hi @JuneX,

 

Welcome to the HP Support Community. 

 

Do not worry, I'd be happy to help you!

 

To get the replacement part or cartridge, we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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