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HP Recommended
HP OfficeJet Pro 8035e All-in-One Printer

what are options for replacing the printhead on officejet pro 8030 printer after unsatisfactory level 3 cleaning

3 REPLIES 3
HP Recommended

Hi @torquay,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with replacing printhead on your Printer.

Follow the below steps to replace the printheads in the HP product.

 

Step one: Replace the printheads

Press the Power button () to turn the printer on.

Load clean, unused, plain white, A4/Letter-sized paper in the input tray.

Open the top cover of the HP product. The carriage moves to the left.

If the carriage does not move to the left automatically, press and hold the Resume button () until the carriage moves to the left. Wait for the carriage to stop moving.

Lift the printhead latch.

Figure : Lift the printhead latch

Lift the printhead latch

Lift the handle of the old printhead and use it to pull the printhead out of its slot.

While the new printhead is still in the package, shake the new printhead up and down at least six times.

Figure : Shake the new printhead

Shake the new printhead

Remove the new printhead from the package, and then remove the orange protective caps.

Figure : Remove the protective caps

Remove the protective caps

  CAUTION:

Do not shake the printhead after you remove the caps.

Insert the printhead into its color-coded slot. Make sure that the label on the printhead matches the label on the printhead latch.

Insert the Black/Yellow printhead into the slot on the left.

Insert the Magenta/Cyan printhead into the slot on the right.

Figure : Insert the new printhead

Insert the new printhead

Press down firmly on the printhead until it snaps into place.

Pull the printhead latch all the way forward, and then press down to make sure that the latch engages. You might have to apply some pressure to engage the latch.

Figure : Close the printhead latch

Close the printhead latch

Close the top cover.

Wait while the product initializes the printheads and prints the alignment page.

If the alignment page prints, the HP product automatically aligned the printheads. You have finished replacing the printhead.

If the alignment page does not print, continue with the next step.

 

Click here for the remaining steps.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Thank you for your clear and helpful guidance. However, the US online HP replacement part store does not list a printhead for the HP Pro all in one inkjet model 8035e. Also, the few printheads that are listed are at prices that greatly exceed the cost of entirely new printers. I would appreciate guidance as to sources of 8035e replacement printheads. 

HP Recommended

Hi @torquay,

 

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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