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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- how to use refilled ink cartridges

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12-18-2020 07:59 AM
I want to use my old ink cartridges that i have refilled. How do you go about this as the printer is just saying it is out of ink and not printing anything
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Accepted Solutions
12-18-2020 09:35 AM
OK - the following document was released for the printers listed - I didn't bother posting it because your printer is not on the list and is not impacted by the contents.
Here you go...
Non-HP ink cartridge use (Firmware Update)
Updates have been released to correct issues in affected printers (as listed😞
HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip
For those whose printers are listed - read the whole document. Don't be fooled by the first couple of lines.
Thank you for participating in the HP Community.
Reminder: The Community is not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
12-18-2020 08:21 AM - last edited on 09-29-2023 02:41 PM by SofiaML
This printer (and most every other HP printer manufactured after December 2016) is protected by Dynamic Security to prevent possible damage to the printer and ink system caused by using untested non-HP products.
This means that you cannot used refilled ink in this printer.
Datasheet - HP ENVY Pro 6400 All-in-One Printer series
What?
Calls / Provides link to:
HP Printers - Dynamic Security Enabled Printers
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Photo 6234 All-in-One Printer
Thank you for participating in the HP Community.
Reminder: The Community is not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
12-18-2020 09:35 AM
OK - the following document was released for the printers listed - I didn't bother posting it because your printer is not on the list and is not impacted by the contents.
Here you go...
Non-HP ink cartridge use (Firmware Update)
Updates have been released to correct issues in affected printers (as listed😞
HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip
For those whose printers are listed - read the whole document. Don't be fooled by the first couple of lines.
Thank you for participating in the HP Community.
Reminder: The Community is not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .