hp 5212 setup carridges missing

[1Billys]

Have new printer hp 5212.  Cannot set up because setup cartridges missing.  Can anyone help?

Billy 

[Rachel571]

Hi @1Billys  

Welcome to HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[1Billys]

Rachel571

Thank you  for your response.  HP 5212, ser TH973990GK, product no Z4B18A. Your help will be appreciated.

[Rachel571 · Accepted solution]

Hi @1Billys ,

We suggest you not to share product information on a public platform.

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

[1Billys]

Thank you for your help

Billy