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HP ENVY Inspire 7252e All-in-One Printer
Microsoft Windows 11

hp envy inspire 7252e all-in-one printer.  I moved this printer from one location to another house and installed new cartridges .   I am getting a use setup cartridge that came with your printer, no longer have them printer is over a year old.  Any ideas how to reset to new cartridges.

1 REPLY 1
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Hi @alexman09,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with printing after moving your printer.

Please follow the steps below to connect your printer to the network again.

 

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

 

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

 

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

 

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

 

4) If the issue still persists, refer to the steps on this link to further troubleshoot.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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