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‎03-12-2025 12:55 PM

HP Recommended

Just replaced a printer cartridge  and it says it cannot be used until the printer is enrolled in HP instant ink??? 

Category:
1 REPLY 1

‎03-18-2025 08:17 AM

HP Recommended

@coco108, Welcome to HP Support Community,

 

Thank you for posting your query.

 

Could you check which cartridge you're using? If it's an Instant Ink cartridge, you’ll need to be enrolled in the HP Instant Ink program for it to work properly.

 

Reference: 

Instant Ink account management | HP® Support

Enrolling in HP Instant Ink | HP® Support

 

I hope this helps.

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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