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‎04-30-2024 01:57 PM

HP Recommended
Product: HP LaserJet Pro MFP 4101fdw Printer
Operating System: Microsoft Windows 11

Why doesn't the ink level reset on my printer

Category:
1 REPLY 1

‎05-01-2024 02:29 PM

HP Recommended

Hi @Joey56z,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're having trouble resetting the ink level on your HP LaserJet MFP 4101 printer. There could be several reasons why the ink level isn't resetting properly:

Compatibility: Ensure that you're using genuine HP ink cartridges that are compatible with your printer model. Some third-party cartridges may not reset properly.

Reset Procedure: Make sure you're following the correct procedure to reset the ink level. Typically, this involves accessing the printer's menu or settings, locating the ink level option, and selecting the reset option.

Software Updates: Ensure that your printer's firmware is up to date. Sometimes, Hp release updates that fix bugs or improve functionality, including ink level resets.

Printer Restart: Try restarting your printer after attempting to reset the ink level. Sometimes, a simple reboot can resolve issues with printer settings.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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