• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 4620 e-All-in-One Printer

I guess I need some sort of special 'Setup ink" which is the stupidest idea I've ever heard of for a printer. Looking at the help forum it looks like I can't fix it until I get a personal message from HP.  So I guess I am requesting a similar personal message to fix the issue

 

It really should not take this level of herculean effort to get a printer to do its job and work properly in this day and age or for a company to anticipate that needing special setup ink is a colossally stupid idea. I have owned many HP products from desktops to laptops, but this really is it for me, it used to be a solid brand but I think I'm done. I'm at my wit's end, I just wanted to print something and such poor planning and design and greed for printer ink sales have flushed their once strong brand name down the drain.  Rant is over now.

1 REPLY 1
HP Recommended

Still a week and no help from HP. Many views on the issue, but still no support to fix the issue. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.