hyperlinks won't print

[lcondoleo]

I can't get hyperlinks to print in blue. They are in a faint pink.

[ferRX]

Hi @lcondoleo 

1. First things first, what is your printer model name ?

• Deskjet, Laserjet, Photosmart, Smart Tank ? 🤔
• >> https://www.youtube.com/shorts/69HJn_-Yy8s

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

 .-.-.-.

[lcondoleo]

HI

My printer is a HP Officejet Pro 9130e series.  I have had the printer for a few months and it was fine then all of a sudden the other day the hyperlinks have printed in light pink barely visible. I changed all the print cartridges as well and they all state they are good.

[ferRX]

Hi @lcondoleo 

Thanks for providing printer model name. 😇

Ok, in this case the printer could need to clean printheads to print all colors.

Please follow steps from the next video to clean:

>> https://www.youtube.com/watch?v=vMk7iJXp7c4

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

,.-,.-,.-