i put in a genuine HP 902XL Cartridge in my HP Office Jet 6958 and error msg older generation cart

[Rdupont]

i put in a genuine HP 902XL Cartridge in my HP Office Jet 6958 and error msg older generation cartridge and it is not.

[Relaxedinseattl]

I have the same issue.  Purchased a two pack of 902xl cartridges and tried to use the second cartridge after the first ran out of ink, but now receiving a older generation error message.    The two pack was a HP product.

[Kumar0307]

@Rdupont, @Relaxedinseattl, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the new replacement ink cartridges due to this error. To assist you better,

• Are you sure this is an HP genuine ink cartridge?
• Validate this by clicking here - HP Anti-Counterfeit and Fraud (ACF) Program

If this is a genuine HP ink cartridge, I would need some information related to the ink cartridges and the printer which cannot be shared on a public post for security reasons.

I have sent you a private message, reply to the message with the required details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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Have a great day!