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‎09-29-2025 08:55 AM

HP Recommended
Product: HP OfficeJet 8015e All-in-One Printer

I recently received a replacement HP 8015e printer that came with ink cartridges that supposed to be used for initialization. Ink cartridges is an XL type but it will not install (will not lock in place). A regular cartridge installs fine. Played with it for a while and got lucky to install BLACK and YELLOW ink but BLUE and Magenta will not lock in. Any suggestion will be greatly appreciated 

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‎09-29-2025 10:26 AM

HP Recommended

On the cyan and magenta the ones you can't fit try to bend out a little bit this feather part sticking out

 

Valsimot_0-1759163150251.png

 




My profile on LinkedIn

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1 REPLY 1

‎09-29-2025 10:26 AM

HP Recommended

On the cyan and magenta the ones you can't fit try to bend out a little bit this feather part sticking out

 

Valsimot_0-1759163150251.png

 




My profile on LinkedIn

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1 person found this reply helpful
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