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‎09-18-2021 07:48 AM

HP Recommended
Product: HP Deskjet 3055A

I have installed a genuine HP301 black cartridge which was working fine. Now I have an error message - Incompatible Black Cartridge. I bought a replacement incase the original had developed a fault but get the same message. 

Category:
1 REPLY 1

‎09-21-2021 08:16 AM

HP Recommended

@Dodderman

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that you get an "incompatible ink cartridge" error message on your HP Deskjet 3055A printer. This issue could occur if the electrical contacts on the cartridge or the printer are defective.
 

Follow the step by step guide to isolate the issue: Ink Cartridge Errors and the issue persists, it could be a hardware failure. 

 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/          
 

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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