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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- ink cartridge

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12-07-2024 01:42 PM
Accepted Solutions
12-09-2024 02:29 PM
Hi @mike19461,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're looking for information related to using ink cartridges on your printer.
I apologize for any inconvenience this may have caused, I'm here to help you today.
Please the information related to compatible ink cartridge for your printer.
If the cartridge is not compatible in the region where the printer is being used as per the above image, it will give an error related to incompatible ink cartridge installed.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
12-09-2024 02:29 PM
Hi @mike19461,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're looking for information related to using ink cartridges on your printer.
I apologize for any inconvenience this may have caused, I'm here to help you today.
Please the information related to compatible ink cartridge for your printer.
If the cartridge is not compatible in the region where the printer is being used as per the above image, it will give an error related to incompatible ink cartridge installed.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
12-09-2024 03:09 PM
Hi Irwin, thanks for the info. I went back to the store where I bought the ink. I was able to exchange the HP 304 for HP 301, which I've installed in my printer. It's working fine,
I appreciate your help.
Regards,
mike19461
12-10-2024 09:32 AM
Hi @mike19461,
That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in contacting HP community support and If you need any assistance in the future, feel free to reach out to us.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee