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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-15-2025 07:00 PM - edited ‎06-15-2025 07:04 PM

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer

Can someone explain to me why my printer is no longer working if I canceled my ink subscription?  I had to cancel it because I no longer need to print anything, but today I needed to print one page and I couldn't.  What's going on?

1 REPLY 1

‎06-15-2025 08:30 PM

HP Recommended

I do not have an instant ink printer. My understanding is that if you run out of ink, or you cancel your subscription, you can use genuine Hewlett Packard cartridges either original or refilled. They must have an HP chip in the cartridge.
The below type is unlikely to work.

BeemerBiker_0-1750041026507.png

 


Note that this is a user to user forum and I am just the messenger of this bad news: Instant ink cartridges can only be used when the ink subscription is active.  

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