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‎11-30-2020 01:14 PM - last edited on ‎06-17-2021 08:56 AM by Retired

HP Recommended
Product: HP Officejet Pro 8600 Plus
Operating System: macOS 10.13 High Sierra

an error comes up that states "there is a problem with the printer or ink system. turn printer off than on. if problem persist, contact HP." I've restarted the printer and error still appeared and than bought a new print head and no dice and then bought new ink and still there was a error and I'm out of solutions.

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1 REPLY 1

‎12-08-2020 03:31 AM

HP Recommended

@DanMills1, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. Make sure you have tried the steps mentioned in this document to resolve this issue - Resolving 'Ink System Failure', 'System Supply Problem' Errors

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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