ink will not work HP Smart Tank 519

[Allcleam-1]

Ink not working. Cartridges are full

[Raj_05]

Hi @Allcleam-1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'd be happy to help you with the issue you're experiencing with your HP Smart Tank 519 printer. Here are a few steps you can try to troubleshoot the ink issue.

• Check Ink Levels: Make sure that there is sufficient ink in all the cartridges. You can check the ink levels through the printer software or control panel.
• Clean the Printheads: Sometimes, printheads can get clogged. Most printers have a utility for cleaning printheads. Check your printer manual or settings to find and run this utility.
• Align the Printheads: Printer alignment ensures that the ink is applied correctly. Look for an option to align printheads in your printer settings.
• Use Genuine HP Ink Cartridges: Using third-party or refilled cartridges might cause issues. Ensure that you are using genuine HP ink cartridges.
• Restart the Printer: Turn off your printer, wait for a few seconds, and then turn it back on. Sometimes, a simple restart can resolve printing issues.
• Update Printer Drivers: Make sure that you have the latest drivers for your printer installed. Check the HP website for any available driver updates.
• Run Print Diagnostic Tools: Many printers come with diagnostic tools that can identify and fix common printing issues. Check your printer software for such tools.

If none of these steps resolve the issue, please provide more details about the problem or any error messages you're encountering so that I can assist you more effectively.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support