inking system incident

[muschu]

Hi, 

I have a problem with my printer (HP Officejet 6600).  

I put HP ink in my printer but I have an error message displayed on the inking system. I've already turned it off and on again but it doesn't change anything. can you help me?

Thanks for your help.

[A_Gayathri]

Hi @muschu,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're encountering an ink system error with your HP Officejet 6600 printer even after replacing the ink cartridges. Here are some steps you can try to troubleshoot the issue:

Check Ink Cartridges: Ensure that the ink cartridges are correctly installed in their respective slots and that they are securely snapped into place. Sometimes, improper installation can trigger ink system errors.

Clean Contacts: Remove the ink cartridges and clean the electrical contacts on both the cartridges and the printer using a lint-free cloth lightly dampened with distilled water. Make sure to dry them thoroughly before reinstalling the cartridges.

Reset Printer: Unplug the power cord from the printer while it is still on, and leave it unplugged for about a minute. Then, plug it back in and turn the printer on again. This can sometimes reset the printer and clear any temporary errors.

Update Firmware: Ensure that your printer's firmware is up to date. You can usually find firmware updates on the HP support website specific to your printer model. Installing the latest firmware can sometimes resolve compatibility issues and bugs.  Update the firmware on an HP printer

Run Printer Diagnostic Tools: HP often provides diagnostic tools that can help identify and resolve common printer problems. Check the HP website for any available diagnostic tools for your printer model and run them to diagnose the ink system error.

Refer to this document: HP Officejet 6600 e-All-in-One Printer series - H711

HP OfficeJet Printers - Resolving 'Print System Problem', 'Problem with Ink System' Errors

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[CN3A6A4GJ2]

Bonjour

je rencontre un problème sur mon imprimante  HP OFFIJET PRO 276DW ,  le message d'erreur est le suivant : incident sur l'imprimante ou sur le système d'encrage. Pouvez vous m'aidez car je n'ai pas l'habitude avec les messages d'erreurs d'imprimante hp. Merci de me répondre au plus vite.       

[DANCOS]

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS