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‎12-22-2023 03:45 PM

HP Recommended

I use my HP 8620 Officejet printer daily and have owned it many years.  I took out a depleted 950XL cartridge and cannot put in a new one or even put back the one I took out.  Suggestions?

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1 REPLY 1

‎12-25-2023 01:55 PM

HP Recommended

Hi Texastiger41,

 

Welcome to the HP support community.
 

I understand that you are facing an issue replacing inks, I am glad to assist you today.

 

please check this video :

 

https://www.youtube.com/watch?v=OCNADn_o-p4

 

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

Raj

 

Raj2111
I am an HP Employee

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