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HP ENVY Photo 7858 All-in-One Printer

does hp 7858 have removeable printhead

 

6 REPLIES 6
HP Recommended

Hi @NeedsBeach,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for information related to printhead on your Printer.

 

Unfortunately, the printer model you own does not have a removable printhead and only the ink cartridges can be replaced when they are low on ink.

 

However, you can clean the printhead by click on this link and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Thanks, but that did not work.  And the App actually shows as a new cartridge.

 

I am reluctant to buy another cartridge and find again that I still have the problem.

Is there something I can do manually to the cartridge that might help?

 

 

HP Recommended

Hi @NeedsBeach,

 

Please elaborate on the issue to assist you further.

 

Take care and have a good day

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hello, again.  I so see this on the support site 9guess it is a known problem for EBNVY 78xx?

No blue ink or alignment fails with HP ENVY 5500-5600, 6200, 7100-7900, OfficeJet 200 or Tango serie...

 

[I cannot seem  to find the screen again where I saw the 'new cartridges installed successfully.

 

Thanks again!

HP Recommended

Hi @NeedsBeach,

 

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

I did manage tyo find the lost message re installed cartridges

 

this after I uninstalled and reinstalled HPSmart

NeedsBeach_0-1724950439512.png

 

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