is there an option for the printer to clean heads by itself?

[briana1prints]

printer is only printing a pink stuff  😞

[A_Gayathri]

Hi @briana1prints,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your printer printer is only printing a pink Not to worry I will help you to get a resolution to resolve the issue.

Yes, the HP DeskJet Ink Advantage 2775 All-in-One Printer does have an option to clean the printheads. 

Here's how you can do it:

Using the HP Smart App (on Windows or Mac):  HP printer setup (HP Smart app)

1. Open HP Smart on your computer.
2. Go to the Printer Settings tab.
3. Look for Print Quality Tools or Advanced Settings (this might vary by version).
4. Select Clean Printhead or Printhead Cleaning.
5. Follow the on-screen instructions to complete the cleaning process.

Using the Printer’s Embedded Web Server (EWS): Use the HP printer Embedded Web Server (EWS)

1. Make sure your printer is connected to the same Wi-Fi network as your computer.
2. Open a web browser and enter the printer’s IP address (you can find this on the printer’s control panel or in the HP Smart app).
3. Once the EWS page opens, look for Maintenance or Tools.
4. Select Clean Printhead and follow the instructions.

Directly from the Printer:

1. Press and hold the Resume/Cancel button (the one with the triangle) for 3 seconds.
2. The printer will start the cleaning process.

After cleaning, print a test page to see if the issue is resolved. If the problem persists, you might need to replace the ink cartridges
 

Refer to this document: HP DeskJet Ink Advantage 2775 All-in-One Printer User manual

HP DeskJet 2600, 2700, 4100, 4800 printers - No black ink, wrong colors, other print quality issues
 

I hope this helps. 

Take care and have a good day.

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