• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
color laserjet pro MFP M281fdw
macOS 11.0 Big Sur

Hi,

Im using
printer:
color laserjet pro MFP M281fdw

paper:

HP Everyday Photo Paper A4  200g/m^2 Glossy

 

Issue:

  1. when I go into settings using any software I dont have any option which is 'HP Glossy Photo paper 200g' so I have been experimenting a little and searching online but images still have flaws comming out of the printer. see image below for the options presented to me when selecting 'media type' under 'paper/quality' menu:Screenshot 2021-07-17 at 16.29.47.png
  2. I have attached a snippet of an image I was trying to print (on the afforementioned paper) and you can see these white markings which seems like the ink is smudged off or not deposited. This didnt happen during the first print, but every print afterwards this happens to varying degree. Also doesn't happen when I print document (text) on "regular" paper Why does this happen. see image below.
    printissue 01.jpeg

 

many thanks.

pjf

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This seems to e the correct option, be sure to select it for the printer too when loading the paper, both the driver and the printer settings should be changed for the paper type.

 

From the printer screen select Setup > System setup > Paper tray and select the specific tray (Try 1 would be the top priority tray and Tray 2 the paper draw), then change the Paper Type for the printer and confirm, then ensure the same selected within the print dialog and print.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

HP Everyday Photo Paper is intended for Inkjet printers, it is not intended to be used with laser printers and therefore you experience a such:

Spoiler
This recyclable, glossy paper dries quickly and can be used with any inkjet printer.

https://ssl.www8.hp.com/emea_africa/en/products/oas/product-detail.html?oid=237347

 

You would need to get a media intended for Laser printers to use with your printer.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hi,

 

thanks for the input, I completely missed that! very annoying as I was sure I picked up one for laserjets.

But I am still confused about the options for my printer,

according to the product specs I should be able to use photo paper with this printer:

 

Media types: Paper (bond, brochure, colored, glossy, heavy, letterhead, light, photo, plain, preprinted, prepunched, recycled, rough), transparencies, labels, envelopes, cardstock

 

what phtoto paper is available for hp laserjet, I found this one?

and again, what should I select for the 'media type' in printer menu (when I have correct paper)?

 

thanks,

pjf

HP Recommended

So in response ot my own comment, I found locally a laser printable paper:

HP Professional Business paper (7MV83A), glossy, 200g/m^2.

now the issue is to match it with correct 'media type' setting. I am assuming it is going to be 'HP Brochure Glossy 200 g'.

HP Recommended

I have since tried with media type 'HP Brochure Glossy 200 g'

I have taken the cartridges out and given them a shake,

whenI print images I still get artifacts/faded areas on my images.

HP Recommended

This seems to e the correct option, be sure to select it for the printer too when loading the paper, both the driver and the printer settings should be changed for the paper type.

 

From the printer screen select Setup > System setup > Paper tray and select the specific tray (Try 1 would be the top priority tray and Tray 2 the paper draw), then change the Paper Type for the printer and confirm, then ensure the same selected within the print dialog and print.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.