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‎04-02-2021 11:18 AM

HP Recommended
Product: HP photosmmart 7520
Operating System: Microsoft Windows 10 (64-bit)

HP Photosmart 7520 printer takes 5  -- 564XL cartridges . One cartridge slot will not print and error messages shows up. Tried all recommended fixes to no avail. Printer locks up at this error message and will not recycle nor print after reboot. I am inclined to believe that the printer head or carriage needs to be replaced. Is there a repair shop anywhere near Zip code 10541, Putnam County, New York? 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2021 11:31 AM

HP Recommended

With few repair parts offered and the cost of new printers being so low, it is difficult to find a repair shop that can offer an affordable repair on a product like this. In our shop you are looking at a minimum of 85 for labour plus parts, (again few available parts) means that replacement is really the only option. Frustrating and eco-aggressive but currently that is how things are.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎04-02-2021 11:31 AM

HP Recommended

With few repair parts offered and the cost of new printers being so low, it is difficult to find a repair shop that can offer an affordable repair on a product like this. In our shop you are looking at a minimum of 85 for labour plus parts, (again few available parts) means that replacement is really the only option. Frustrating and eco-aggressive but currently that is how things are.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎04-02-2021 11:39 AM

HP Recommended

Thanks for the quick reply but since my original request I have found the parts required to try and fix my printer head on Amazon for Approx. $20.00, so I will give that a try.   Thanks again. 

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