low in ink

[e2700jt]

in the middle of printing a document , there is a warning message, 'low in ink', but it does not tell black or color' , is this normal.

It would help if it tells which one, or both, right?

Please help.  Thx.

[Sneha_01]

Hi @e2700jt,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Resolve a low ink message or alert

• If you see an ink alert but are satisfied with the print quality, you can clear the message and continue printing. HP recommends having replacement cartridges available to avoid printing delays.
• Select OK on the printer control panel, computer, or HP Smart app to close the message and continue printing.
• Check the ink level indicators on the printer or in the HP Smart app to see which ink cartridges are low.
• Order a replacement cartridge if you do not have one on hand.
• Purchase replacement cartridges and other supplies from the HP Store or local retailers.
• If your printer is enrolled in Instant Ink and you do not have a replacement cartridge on hand, contact HP Instant Ink support.

Please follow the link: https://support.hp.com/nz-en/document/ish_2040437-1861124-16

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support