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recently my laser jet M477 has stopped printing magenta. the toner cart has been replaced twice and no remedy.....

i ran a cleaning page  and no remedy either 

 

 

2 REPLIES 2
HP Recommended

I have the same problem.

HP Recommended

Watch this video for one possible solution to your problem

 

https://youtu.be/zuGGL6bz7PQ

 

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