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HP Recommended
envoy inspire 7002e
Microsoft Windows 11

new printer.   envoy inspire 7002e.    how do i replace the cartridges now the ink has run out

1 REPLY 1
HP Recommended

Hi @GJC39,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Here's a general guide,

 

  • Turn on the Printer: Make sure your printer is turned on before you begin the cartridge replacement process.
  • Open the Printer Cover: Lift or open the printer cover to access the ink cartridge compartment. Some printers may have a designated button or lever to open the cover.
  • Wait for the Cartridge Holder to Move: Once the cover is open, the ink cartridge holder (or carriage) may move to the center of the printer to provide easy access.
  • Identify the Empty Cartridge: The printer display or LED indicators may show which ink cartridge is empty or low. Alternatively, the ink cartridges themselves might have labels indicating their color.
  • Remove the Old Cartridge: Press down on the empty cartridge slightly and then pull it out towards you. Some printers may have a latch or button that needs to be pressed to release the cartridge.
  • Unpack and Install the New Cartridge: Take the new ink cartridge out of its packaging. Remove any protective tapes or covers. Insert the new cartridge into the slot, making sure it's securely in place.
  • Secure the Cartridge: Once the new cartridge is in place, press down on it until you feel or hear a click, indicating that it's securely installed.
  • Repeat for Other Cartridges: If you are replacing multiple cartridges, repeat the process for each one.
  • Close the Printer Cover: Close the printer cover securely.
  • Print a Test Page: Many printers have a test page function. Use it to ensure that the new cartridges are installed correctly and that the printer is functioning as expected.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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