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HP Recommended
HP Officejet 4632
Microsoft Windows 10 IOT

my HP Officejet 4632 printer is printing blank sheets of paper even with the cartridges having ink

1 REPLY 1
HP Recommended

@BaltimoreNorman

 

Welcome to HP Support Community


I would like to help

 

Try cleaning the printhead to print a Quality Diagnostic Page and let me know if that prints

 

  1. Load letter or A4, unused, plain white paper into the paper tray.

  2. On the printer control panel, press the Down Arrow  to select Tools, and then press OK.

  3. Press the Down Arrow  to select Clean Printhead, and then press OK. The printer cleans the printhead, and then prints a printhead test page.

    Image: Example of the printhead test page without defects

  4. Review the print quality on the printhead test page.

Link: https://support.hp.com/in-en/document/c03882718


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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