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HP Recommended
HP OfficeJet Pro 8139e All-in-One Printer

I have had the most trouble with placing in the cartridges. It is horrible.  I would not get this product again. 

 

I am seriously thinking of getting a whole new printer...  I got the cartridges. then there is this thing

 

that has to take away something.   I need to print and it is impossible to get the cartridges into the printer.

 

It was  A BIG mistake getting this printer.       Can you send me cartridges that I do not need to open up.!!!

 

Your answer will determine whether I will continue using this hp product .    You may call me [Personal Information Removed]

1 REPLY 1
HP Recommended

Hi @bjs2bjs2 

 

Please remember that this is a Community run by volunteers and users of HP products.

 

  • We do not have any relation with HP Support.

 

Now if you want to change cartridges just follow steps from the next video:

>> https://www.youtube.com/watch?v=IHy57_X6-jo&ab_channel=PrintersandScanners

 

If you need more HP Support use the next options:

 

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.