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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-04-2025 10:53 PM

HP Recommended

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2 REPLIES 2

‎06-04-2025 10:53 PM

HP Recommended

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‎06-06-2025 09:26 AM

HP Recommended

@Rudro007, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Printer Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To help you resolve your printer issues effectively, let's go through some probing questions:

Connectivity Issues

Is your printer connected to the network?

  • Check both wired and wireless connections.
  • Ensure the printer is properly connected to your computer or network.

Have you tried restarting your printer and computer?

  • Sometimes simply restarting can resolve connectivity issues.

Hardware Checks

Are there any error messages or codes displayed on the printer?

  • Note any errors or flashing lights as they can indicate specific problems.

Are ink or toner cartridges properly installed?

  • Check if the cartridges are seated correctly and have sufficient ink or toner levels.

Software Issues

Have you installed the latest printer drivers and firmware?

  • Verify that your printer drivers and firmware are up to date.

Is the printer set as the default printing device on your computer?

  • Ensure that your printer is selected as the default device.  

 

Let me know!

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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