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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- my printer used 901 ink cartridges - I purchased the replace...

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11-09-2023 09:55 AM
Hi,
Please clarify the exact printer model,.
There are no printers supporting both the 901 and the 60 ink cartridges, these are intended for different printer models..
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12-24-2023 06:22 PM
I have the same problem. I contacted HP support, and they suggested I purchase a new printer, because you can't use a print cartridge different than the one specified. I attempted to tell them that HP designated the #60 as a replacement for the #901, and the person on the other end of the call stated that the only cartridge you can use in a printer is the one designated, saying I had to use the 901. I then explained again that HP had designated the 60 as a replacement for the 901, mentioning that is states so on the box of the 60 cartridge, and was again told that I could not use a 60 in place of the 901. So frustrating that the reps don't understand what the company they are supposedly representing is doing with their products.