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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-14-2026 04:15 PM

HP Recommended

replaced print cartriges and does not print

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2 REPLIES 2

‎05-14-2026 04:16 PM

HP Recommended

can you clean print cart head

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‎05-17-2026 05:58 AM

HP Recommended

Hi @dgrenzi 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thank you for letting me know. I understand that even after replacing the cartridges, your printer is still not printing. I appreciate that you’ve already tried replacing them, which helps narrow things down.

 

To guide you further, could you confirm the exact HP printer model you’re using and the type of cartridges installed? Also, have you already tried any checks such as cleaning the print heads or aligning the cartridges through the HP App?

 

With those details, I’ll be able to provide precise steps from HP resources to help resolve this.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

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