new ink cartridges

[LadyLes61]

I have just got my printer back on line but need new ink cartidges .

How do I go about getting 

[Sneha_01]

Hi @LadyLes61,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To get new ink cartridges for your printer, you can follow these steps to ensure you get the correct cartridges and have them delivered quickly:

1. Identify Your Printer Model and Cartridge Number

Check Printer Model:

• Locate your printer model number, usually found on the front or top of the printer.

Find Cartridge Numbers:

• Open the printer’s cartridge access area and look at the existing cartridges. The cartridge numbers (e.g., HP 61, HP 564) are usually printed on the cartridges themselves.

2. Purchase Ink Cartridges

Option 1: Buy Directly from HP

Visit HP’s Website:

• Go to the HP Store and navigate to the Ink & Toner section.

Enter Printer Model:

• Enter your printer model number in the search bar to find compatible ink cartridges.

Select and Order Cartridges:

• Choose the cartridges that match your printer model and place your order.

Option 2: Purchase from a Retailer

Online Retailers:

• Check websites like Amazon, Best Buy, or Walmart. Search for ink cartridges by entering your printer model number.

Local Stores:

• Visit local electronics or office supply stores such as Staples or Office Depot. Ask for ink cartridges that are compatible with your printer model.

Option 3: HP Instant Ink Subscription

Sign Up or Manage Subscription:

• If you are subscribed to HP Instant Ink, you may receive new cartridges automatically when needed. Visit the HP Instant Ink website to manage your subscription or check delivery status.

Check Cartridge Status:

• Ensure your subscription plan is active and check if new cartridges are on their way.

3. Install the New Ink Cartridges

Prepare Printer:

• Turn on your printer and open the cartridge access door.

Remove Old Cartridges:

• Carefully remove the old ink cartridges by pressing the release tabs.

Unbox and Install New Cartridges:

• Remove the protective tape from the new cartridges. Insert the new cartridges into the appropriate slots, ensuring they click into place.

Close the Cartridge Access Door:

• Close the access door and wait for the printer to initialize the new cartridges.

4. Test the Printer

• Print a Test Page:
  • After installing the new cartridges, print a test page or calibration page to ensure the cartridges are installed correctly and functioning properly.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support