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‎11-11-2020 06:23 PM

HP Recommended
Product: OFFICEJET PRO 8600 PLUS
Operating System: Microsoft Windows 10 (64-bit)

Working with an HO Officejet Professional Plus. Unable to print. Error message says ink system failure.

Did the hard reset. No help. Replaced black 950XL cartridge which seemed empty. No help. Cleaned all visible brass contacts. No help. Don't want to spend the money to replace other three cartridges and/or replace print head (costly).
Any ideas?

 

Thank you.

John

Category:
2 people had the same question
1 REPLY 1

‎12-05-2020 01:41 PM

HP Recommended

@wawajack

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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