office jet 5255 is printing very lightly on some of the black print

[grant45]

office jet 5255 is printing very lightly on some of the black print. I have adjusted the settings for darker print but hasn't solved the issue. There is plenty of ink in the printer. Could the ink be bad? It is the correct HP cartridges.

[Kumar0307]

@grant45, Welcome to the HP Support Community! I’m here to help.

I understand the print quality of black is not satisfactory. To assist you better,

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
• Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Clean the ink cartridge up to 2 times and print a test page to check the result.

Note: You may remove the color ink cartridge while cleaning to save ink.

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!