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‎01-11-2023 08:06 AM

HP Recommended
Operating System: iOS

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 I am using a current brand new HP ink cartridge.  The printer insists it’s an old generation ink cartridge and I cannot print. I follow all troubleshooting hints. Thoughts?  

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1 REPLY 1

‎01-23-2023 09:59 AM

HP Recommended

Hi @IrishBarefootPa,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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