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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- photo print quality is bad and grained

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08-21-2022 04:40 AM - edited 08-21-2022 04:43 AM
hi, recently my prints on photo paper are bad. dark colors appear with strips. i used the printer tool to clean the cartridges (3 levels), re aligned them as well. when printing the print quality diagnostic the black is not good (see attached pic). i am not sure what to do from here. Any help is appreciated, thanks
i am using hp cartridges and hp photo paper
here is the level of ink i have :
08-21-2022 08:02 AM
Welcome to the HP User Community.
It's possible one of the ink cartridges is not dispensing ink as it should -- If true, it does seem like this would affect all prints and not just those prints on photo paper.
If all else fails and you already have spare ink to try, consider changing out the ink cartridges.
Reference
HP ENVY 6200 Printers - Black or Color Ink Not Printing, Other Print Quality Issues
Printer Maintenance
Try / Consider
This document includes how to clean the inside of the printer.
An 'Out of Paper' error displays, printer does not pick paper
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HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
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HP ENVY Photo 6234 All-in-One Printer
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