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Microsoft Windows 10 (64-bit)

Photosmart 7520  printer failure msg  problem with printer or in system.  will print nothing except the Diagnostic sheet, it prints all colors and black just fine.  why can it print but nothing else will?

1 REPLY 1
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@SKPPY, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error.

 

Perform the steps mentioned in this document - An 'Ink System Failure' or 'System Supply Problem' Error Displays

Ensure you are using HP ink cartridges.

 

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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