pink stripes on blue backgrounds

[CHnow]

Prints pink stripes on blue backgrounds, seascapes, etc....steps taken, with no improvement:

#1 changed all ink cartridges for HP new ones

#2 cleaned all printheads

#3 run all printer test sheets, all ok

#4 checked for online updates - printer up to date

#5 tried different PC's

Should I cut my losses & buy new printer?

[sandytechy20]

@CHnow

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.