preference settings on 8125

[Daniel2729]

When I try to set the preferences on my OfficeJet 8125 the screen starts then just closes. I want to set the preferences from normal to draft.

[Animatryx]

Hi @Daniel2729,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing issues with setting preferences on your HP Officejet 8125, there are a few troubleshooting steps you can try to resolve your issue:

1. Restart the Printer and Computer: Sometimes simply turning off and then turning on your printer and computer can help resolve temporary issues that could be causing the settings to close unexpectedly.
   
   

2. Update Printer Software and Drivers: Ensure that the printer drivers and software on your computer are up to date. You can do this by checking for updates through the HP Support website. Enter your printer model and download the latest drivers and software available for it.
   
   

3. Access Printer Preferences Through the Control Panel:

   • On your computer, go to the Control Panel and select "Devices and Printers."
   • Locate the Officejet 8125 printer, right-click on it, and select "Printing Preferences."
   • Set your desired preferences, such as changing from normal to draft mode, and click "Apply" or "OK."
     
     
4. Try a Different Application: If the problem occurs while attempting to print from a specific application, try setting the preferences directly from a different one. For example, try printing a test page from Word or a PDF viewer.
   
   

5. Reinstall the Printer Software: If none of the above steps work, try uninstalling and then reinstalling the printer software. This can resolve any corruption issues in the installation.
   
   

6. Check Printer Firmware: Ensure that your printer's firmware is up to date. Outdated firmware can sometimes lead to unexpected behavior.
   
   

   I hope this helps.

   
   Take care and have a blissful day 😇
   
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