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 I still have a set of fresh cartridges that I have not needed to install yet. If I stop my subscription, will I still be able to install and use the cartridges I have not yet opened?  Or if I stop the subscription, will my printer no longer accept the HP Instant Ink cartridges that were mailed to me?

Thanks, Guttenburg

1 REPLY 1
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Hi @Guttenburg,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you stop your HP Instant Ink subscription, the HP Instant Ink cartridges that you received as part of the subscription will no longer work. HP Instant Ink cartridges are tied to the subscription service and are designed to only work while the subscription is active.

 

However, once you cancel your subscription, you can still use standard HP cartridges that you purchase separately from retail or online stores. Here’s how it works:

 

Instant Ink Cartridges:

  • Instant Ink cartridges are special cartridges provided as part of the HP Instant Ink subscription.
  • These cartridges will stop working if you cancel your subscription, even if they are new and unused.

Standard HP Cartridges:

  • You can use standard HP cartridges that are not associated with the Instant Ink program.
  • These standard cartridges can be purchased from various retailers and are not tied to any subscription service.

Steps to Cancel HP Instant Ink and Use Standard Cartridges

Cancel the Instant Ink Subscription:

  • Go to the HP Instant Ink website and log in to your account.
  • Navigate to your account settings and follow the steps to cancel the subscription.

Replace Instant Ink Cartridges with Standard Cartridges:

  • Remove the Instant Ink cartridges from your printer.
  • Install the standard HP cartridges that you have purchased separately.
  • Follow the on-screen instructions on your printer to complete the installation process.

Considerations

  • Use Up Instant Ink Cartridges Before Canceling: If possible, use up the remaining ink in your Instant Ink cartridges before canceling your subscription to avoid wastage.
  • Printer Functionality: Your printer will continue to function normally with standard cartridges even after canceling the Instant Ink subscription.

By following these steps, you can smoothly transition from using Instant Ink cartridges to standard HP cartridges without any issues. If you need further assistance with the process, feel free to ask!

 

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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