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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8028 All-in-One Printer
Microsoft Windows 10 (64-bit)

When I print a test page or other documents, i cannot print colors of green, blue, etc. Colors are a pinkish red, yellow and red.  I have only used epson print cartridges directly from Epson. I have ckeaned the print heads a number of times, even using alcohol on a bouny sheet below the printer heads. Not sure what to do. This makes me want to go back to an Epson. Frustrated.

1 REPLY 1
HP Recommended

Hi @reesebruce,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you have performed all the steps from this document and still having issues, either the cartridges are faulty or the printer needs to be checked. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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