print in colour

[schervan]

Hello. my printer (Hp 6600 officejet e-All-in-One) dosen't print or even copy in colour . All Inks are full. I have tried  even with my phone but prints just in balck and white even when grayscale is not checked.

[sandytechy20]

@schervan

Welcome to the HP support community.

I understand that your printer is not printing in color, follow these steps to fix the issue.

Clean the printhead

1. Load plain white paper into the tray.

2. On the printer control panel, touch the right arrow  to display more options.

3. Touch Setup, and then touch Tools. The Tools Menu displays.

4. Touch Clean Printhead.

5. Wait while the printer completes the printhead cleaning process, and then touch OK.

Refer to this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[schervan]

Thanks for your Answer. I have don that. this Time it printes in Colour but the Colours are not the same. As an Example the Printer prints Red as Braun. Its like  it needs to regulate. 

[sandytechy20]

@schervan

This might require one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.